Employment at the Academy

When employees talk about why they love working at the AAD, you’ll hear things like “my colleagues are amazing,” “benefits are fabulous,” and “the flexibility helps me balance it all” again and again. We believe hiring the right candidate involves more than just finding someone with the skills to do the job. As a membership association, it’s important to us that our team is comprised of adaptable, innovative, and collaborative professionals who embody our values and core behaviors.

Our values

At the Academy, we embrace:

Diversity, Equity, & Inclusion

We embed diversity, equity, inclusion and belonging throughout the Academy and culture. We embrace this in all its forms – including but not limited to diversity of thought, experience, culture, physical ability and conditions, race, gender identity, religious beliefs, education and sexual orientation. We strive for better understanding in intersectionality of these identities that brings a richer experience for everyone. We are committed to providing an equitable workplace. We are stronger for this intentionality, as we know it will bring us better solutions and outcomes toward our mission.

Innovation

We are innovative in our approach to develop and deliver our programs and services for optimal benefit and impact to our members, our organization, and the greater community around us.

Integrity

We build trust with one another by maintaining professional integrity as evidenced by honest relationships, humility, conflict resolution, active listening, accountability, recognition, transparency, and caring enough to hold one another to the highest standards of this organization.

Lifelong Learning

We are curious and committed to continually expanding our skills, competencies, and expertise to grow and develop to advance the Academy’s mission.

Member Focus

We are proud to focus on making the lifelong member experience one of satisfaction, unification of purpose, and strengthening our members’ ability to care for their patients while also strengthening the specialty of dermatology.

Partnership

We work with each other and our members as partners, bringing our best expertise in service of executing our strategic plan. We are individually accountable to our team’s success, which is driven by our ability to build relationships, recognize contributions, eliminate silos, and connect across departments, teams, and locations.

Core Behaviors

Our core behaviors support our values and guide our employees in their everyday work.

Collaboration

We work together to complete a task, project, or achieve a goal. To do this effectively, we:

• Cultivate positive and productive relationships with colleagues.

• Share proactively all information needed to achieve the best outcomes.

• Work with colleagues to clearly define agreed-upon objectives and outcomes.

• Support agreed upon working processes.

• Leverage and respect team-member strengths.

• Foster cohesion among colleagues.

• Keep promises and honor requests.

Effective Communication

We actively participate in effective communication and we:

• Listen actively, taking time to fully understand.

• Embrace transparency, openly sharing information.

• Express thoughts clearly, directly, and concisely.

• Gather feedback and confirm mutual understanding.

• Communicate “with” and not “to” colleagues.

• Utilize clear and effective non-verbal communication, whether in person or remote.

Mutual Respect

We respect one another and promote positive and productive work relationships as we:

• Cultivate self-awareness to address unintended bias and assumptions

• Address others’ needs and mindfully consider how our words and actions impact others.

• Appreciate the diversity of each individual recognizing that we all bring to work a unique set of skills, strengths and experiences that we value in ourselves and others.

• Show appreciation through words and actions to each other even when there is conflict and disagreement.

• Build a safe environment to allow for respectful exchange of ideas that challenge the status quo.

Accountability

We accept responsibility for our own actions and their impact on ourselves, coworkers, members, and the organization and we:

• Set clear expectations for our roles, projects, reduce ambiguity by being as specific and clear as possible.

• Seek clarification on expectations when unclear.

• Participate actively in establishing reasonable timelines.

• Hold ourselves and each other to the commitments that we make.

• Assume responsibility, not shifting the blame when a problem arises and take corrective action when needed.

• Follow through on interactions and responsibilities when working with colleagues, members, and other stakeholders.

Commitment to Excellence

We show commitment to excellence in all we do, from the day-to-day work to execution of the larger priorities and goals. We promote efficiencies without sacrificing quality as we:

• Demonstrate integrity in our work and practice the highest business ethical standards.

• Share knowledge and talents with others.

• Continue to learn and develop/expand our professional skills and knowledge.

• Support others with compassion and empathy.

• Learn from our mistakes and make adaptations.

• Adopt a mindset of continuous improvement and seek out many data points to drive effective decision making.

• Celebrate the AAD/A’s team, and individual successes that contribute to our larger goals.

Adaptability

The way we demonstrate the ability and willingness to adapt to change and manage situations proactively sets us apart because we:

• Embrace the unexpected and adapt to sudden changes as we work together to make decisions and choices that are better for the Academy.

• Anticipate new developments and develop a quick plan of action.

• Practice optimism, look for the potential benefits of a change and respond with positivity.

• Foster a sense of unity and mutual support while offering to assist colleagues when possible.

• Look for solutions when faced with challenges.