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Contact the Academy

The Academy’s Member Resource Center (MRC) is available to answer your questions or direct your inquiry to the appropriate staff member in our Rosemont, Illinois, or Washington, D.C., offices. The MRC is open Monday through Friday from 8 a.m. to 5 p.m. (CT).

Note: The American Academy of Dermatology cannot answer medical questions, give referrals to specific dermatologists, or endorse products. Those looking to find a dermatologist in their area are encouraged to use the Academy’s Find a Dermatologist tool.

Contact information

Online contact form

Not sure where to direct your question? Use the Academy's form for online inquiries.

Chat & Help Center

Need your questions answered in real time? Click on the “Help and Chat” button in the bottom right corner of aad.org to chat, or use the Academy’s Help Center.

Phone contacts

Want to speak to someone directly?

AAD Public Information Center: (888) 462-DERM (3376)
AAD Member Resource Center: (866) 503-SKIN (7546)
Outside the United States: (847) 240-1280


The Academy's fax number: (847) 240-1859 


Got a question, but it's after hours? Email us at mrc@aad.org.

Mailing address

Mailing address: P.O. Box 1968, Des Plaines, IL 60017


Chicago area
9500 W Bryn Mawr Avenue, Suite 500
Rosemont, IL 60018-5216
United States

Washington, D.C.
1201 Pennsylvania Avenue, N.W.
 Suite 540
 Washington, DC, 20004

Employment verification

Need to verify current or previous employment at the AAD? You can verify employment with The Work Number. Please use the Employer Code: 119900.

You can also learn more about the Work Number (PDF) from Equifax.