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Office Policy and Procedure Manual: A Guide for Dermatology Practices
From contact to collection, this popular manual will assist dermatologists in their day-to-day operations,
help promote consistent interaction with patients, and provide support for a broad range of practice
administration activities as well as patient education, time management, and telephone procedures.
Each chapter includes model policies and sample forms:
Building a strong staff
Patient information and HIPAA
Medical and business records
Patient education and counseling
Administrative procedures and controls
Fee, billings, and collections
Sample forms on CD-ROM included with manual.