WSP089 - Hands-on: The Patient Encounter: The Difficult Patient
Saturday, February 17; 4:00 PM - 4:30 PM
Following this course, the attendee should be able to:
- Practice communication skills in a realistic simulated clinical scenario: difficult conversations.
- Receive feedback on communication, agenda-setting.
- Describe personal reflections after the encounter and identify areas for individualized improvement.
This session will include a one-on-one simulated clinical encounter with an actor patient in which the attendee will face “the difficult patient” – i.e. a patient who presents to the clinic with many demands and requests. The purpose of this session is to get hands-on practice with agenda setting and then to provide the attendee with feedback on their communication skills. A rare opportunity to practice challenging conversations in a safe and realistic setting with feedback, the attendee will be invited to reflect on the encounter and identify areas for individualized improvement.
- Shinkai, Kanade, MD, PhD: no financial relationships exist with commercial interests.