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Leading Your Team by Coaching and Mentoring
Monday, March 24
3:30 PM - 5:30 PM
Elizabeth I. McBurney, MD, FAAD
Following this course, the attendee should be able to:
- Describe the differences between directive and non-directive coaching and identify situations where each may be appropriate.
- Demonstrate the skills that are key to coaching/mentoring, including active listening, communicating and providing feedback, and guiding others to self-awareness.
- Determine methods for coaching/mentoring the office staff.
This interactive session will help you develop necessary skills to be an effective coach/mentor, whether you're developing residents or faculty in an academic setting or building an efficient, happy working team of staff in a private office. You will learn skills for successful communication, providing effective feedback and guiding others to find the solution.