Excellence in Dermatology™
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Session Information

FRM F068 - To Err is Human: How to Optimize Patient Safety in Your Practice

Open admission to eligible categories, no tuition or ticket


Date: Saturday, March 22

CME Credits: 2.00

Location: Room 702

Time: 3:30 PM - 5:30 PM

Director: James S. Taylor, MD, FAAD

  • Rajiv Nijhawan, MD, FAAD
  • Robert Swerlick, MD, FAAD
  • Marta Jane Van Beek, MD, MPH, FAAD - Handout
  • Oliver J. Wisco, DO, FAAD - Handout

Learning Objectives:
Following this course, the attendee should be able to:

  • 1. Define patient safety and its major concepts and applications
  • 2. Discuss the major patient safety issues in medical and procedural dermatology
  • 3. Evaluate your own office to identify patient safety practices that you manage well and those which you could improve or implement tomorrow.

Practical office patient safety will be discussed including its definition, culture, major issues, and everyday application of best practices. Major patient safety issues in medical and procedural dermatology include misdiagnosis and delayed diagnosis, correct patient identification, specimen labeling and processing errors, timely and accurate communication of biopsy and laboratory results, wrong site procedures and surgery, infections, medication errors, and the importance of identifying and logging errors and adverse events. Our goal is to provide you with a practical understanding of patient safety issues in order to optimize the highest quality patient care.


Saturday, March 22
3:30 PMIntroduction and Patient Identification Errors / Dr. Taylor
3:35 PMQuestions & Answers / Dr. Taylor
3:40 PMDelayed Diagnosis and Misdiagnosis / Dr. Swerlick
4:00 PMQuestions & Answers / Dr. Swerlick
4:05 PMErrors in Specimen Processing and Reporting Test Results / Dr. Wisco
4:20 PMQuestions & Answers / Dr. Wisco
4:25 PMWrong-Site Surgery and Wrong-Site Procedures / Dr. VanBeek
4:45 PMQuestions & Answers / Dr. VanBeek
4:50 PMProcedural Infections and Complications / Dr. Nijhawan
5:10 PMQuestions & Answers / Dr. Nijhawan
5:15 PMEvery Office Needs an Event Reporting System / Dr. Taylor
5:25 PMQuestions & Answers / Dr. Taylor